Julian T. Engel

Network / System Administrator

Dedicated and hard working Network and Systems Administrator and I.T. Manager with experience in a Windows networked-environment with the ability to make sound decisions in short time frames under pressure in a complex technical environment.

• Track record of increasing responsibility in secure network design, systems analysis and development, and full lifecycle project management.

• Demonstrated capacity to implement innovative technology that drives user productivity, performance, and strengthens organizations.

• Hands-on experience in complete support of small to medium-sized networks.

• Excellent written and verbal communication and interpersonal skills.

• Special skills in troubleshooting and resolving multiple complex problems.

• Ability to work after-hours and weekends to complete necessary systems maintenance and upgrades.

• Developed excellent Active Directory, DHCP, DNS, and WINS administration skills.

Core Competencies: Network and Systems Administration; Desktop Support; Blackberry and Treo Support; Data Integrity/Recovery; Hardware and Software Support

Operating Systems: Microsoft Windows® operating systems (2000/2003 Server, 9x/Me/2000/XP, Vista), Mac OS, MS-DOS, Linux

Server Hardware: DELL, IBM, HP, Compaq

Network Hardware: Cisco, 3COM, Netgear, Linksys, DELL, HP Jet Direct Print Servers, Watchguard, Sonicwall, Belkin, APC

Software: Exchange 2000-2003, SQL (7.0, 2000, 2005), IIS 4.0-6.0, Symantec Anti-virus Corporate Edition, Backup Exec for Windows, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®), Microsoft Visio, and Microsoft FrontPage®, Blackberry Enterprise Server, Goodlink Server, GFI Mail Security/Mail Essentials, Dameware NT Utilities, VNC, Cisco VPN Client, Sybari Antigen for Exchange, Network Sniffer Tools, L0phtCrack, Backup Exec for Windows, Cisco PDM, Dell Server Administrator , TrendMicro.

Professional Experience

Julian Engel, professional I.T. consulting                                                                 2006 - present

Working as an independent contractor for different companies in the San Francisco and Peninsula areas to provide small companies with a dependable I.T. person that can manage their network and computers without having to be there each day.

  EveryNetwork, Inc., Burlingame, CA                                                                    2004 – 2006

   I.T. Consultant

Established excellent client relations and provided dedicated support to Private Equity and Venture Capital firms in the Bay Area. Designed and implemented complete network systems and performed upgrades, and migrations of Windows networks.

   Key Contributions:

• Provided excellent server and desktop support for all end-users.

• Involved in after-hours and weekend work to complete projects in a timely manner and reduce noticeable system downtime.

• Created vendor relations and significantly lowered hardware and software purchasing costs.

• Created company documentation and recorded individual Client System Notes to track all accounts and passwords, hardware descriptions, network configurations, software licensing, warranty expirations, and asset tracking.

  Holy Names University , Oakland , CA                                                                  2000 – 2004

   Manager, Network Services

Manager of all network related services for entire college campus consisting of over 150 employees, 200 on-campus students living in residence halls, and 300+ computers including 10 servers running Windows and Linux operating systems.

   Key Contributions:

• Upgraded client and server systems and improved overall user trust of college network.

• Performed all Systems and Network Administration for the entire campus.

• Mentored staff of five computer technicians in computer hardware and software support.

• Developed I.T. policies for network security, disaster recovery, and data backup and storage.

• Implemented Intrusion Detection System using Snort.

• Implemented Student Webmail system based on Horde running on Linux.

• Deployed a campus-wide wireless network for use by students, staff, and faculty.

• Significantly reduced costs by building and servicing all new PC systems and establishing good relations with vendors for software and hardware purchases.

    Le Page after Page, San Francisco , CA                                                                1998 – 2000

    Computer Systems Technician

Provided onsite support for various small to medium-sized businesses in the Bay Area.

• PC and Mac, network and printer, Hardware and Software support.

• Recognized for outstanding quality of customer service.

Education and Credentials

A.A.S. Degree Program in Network Systems Administration

Silicon valley college – walnut creek , ca

Professional Training and Certifications

CCNA – Cisco Certified Network Associate

MCP - Microsoft Certified Professional

A+ Certified Computer Technician

julianengel.net 2008