Julian T. Engel

Network / System Administrator

Dedicated and hard working Network and Systems Administrator and I.T. Manager with experience in a Windows networked-environment.

• Track record of increasing responsibility in secure network design, systems analysis and development, and full lifecycle project management.

• Demonstrated capacity to implement innovative technology that drives user productivity, performance, and strengthens organizations.

• Hands-on experience in complete support of small to medium-sized networks.

• Excellent written and verbal communication and interpersonal skills.

• Special skills in troubleshooting and resolving multiple complex problems.

• Ability to work after-hours and weekends to complete necessary systems maintenance and upgrades.

• Developed excellent Active Directory, DHCP, DNS, and administration skills.

Core Competencies: Network and Systems Administration; Desktop Hardware and Software Support; Blackberry and Treo Support; Data Integrity/Recovery

Operating Systems: Microsoft Windows® operating systems (2000, 2003, 2008 Server, 9x/Me/2000/XP, Vista), Linux (Red Hat), Mac OS  

Server Hardware: DELL, IBM, HP, Compaq, SUN Microsystems

Network Hardware: CISCO routers, switches, PIX and ASA Firewalls, 3COM, Netgear, Linksys, HP Jet Direct Print Servers, Watchguard, Sonicwall, Belkin, APC, RAID Arrays, SAN and NAS devices

 Software: Exchange Server 2000-2007, SQL 7.0-2005, IIS, Symantec Anti-virus Corporate Edition, Backup Exec for Windows, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®), Microsoft Visio, and Microsoft FrontPage®, Blackberry Enterprise Server, GFI Mail Security/Mail Essentials, VNC, Cisco VPN Client, Sonicwall VPN Client, Sybari Antigen for Exchange, Network Sniffer Tools, L0phtCrack, Backup Exec for Windows, Cisco PDM, Dell Server Administrator , Trend Micro…

Professional Experience 

I.T. Consultant (self-employed) SF, CA                                                                August 2006 – Current

I am currently working as an Independent contractor with several regular clients in the San Francisco Bay Area to provide a complete IT solution for small business. 

EveryNetwork, Inc., Burlingame, CA                                                                       2004 – August 2006
I.T. Consultant

Established excellent client relations and provided dedicated support to Private Equity and Venture Capital firms in the Bay Area. Designed and implemented complete network systems and performed upgrades, and migrations of Windows networks.

   Key Contributions:

• Provided excellent server and desktop support for all end-users.
• Involved in after-hours and weekend work to complete projects in a timely manner and reduce noticeable system downtime.
• Created vendor relations and significantly lowered hardware and software purchasing costs.
• Created company documentation and recorded individual Client System Notes to track all accounts and passwords, hardware descriptions, network configurations, software licensing, warranty expirations, and asset tracking.

Holy Names University, Oakland, CA                                                                                  2000 – 2004
Manager, Network Services

Managed all network related services while performing all network and system administration and managed a staff of five desktop support technicians to provide coverage for entire college campus consisting of over 150 employees, 200 on-campus students living in residence halls, and 300+ computers including 16 servers running Windows and Linux operating systems.

   Key Contributions:

• Upgraded client and server systems and improved overall user trust of college network.
• Mentored staff of five computer technicians in computer hardware and software support.
• Developed I.T. policies for network security, disaster recovery, and data backup and storage.
• Implemented Intrusion Detection System running on Snort.
• Implemented Student Webmail system with Horde running on Linux.
• Deployed wireless network for students in three campus locations.
• Significantly reduced costs by building and servicing all new PC systems and making all software and hardware purchases.

Le Page after Page, San Francisco, CA                                                                             1998 – 2000
Computer Systems Technician / Consultant

Provided support for various small to medium-sized businesses in the Bay Area.

• PC and Mac, network and printer, Hardware and Software support.
• Recognized for outstanding quality of customer service.

Education and Credentials

A.A.S. Degree Program in Network Systems Administration
Silicon valley college – walnut creek, ca

Professional Training and Certifications
CCNA – Cisco Certified Network Associate
MCP - Microsoft Certified Professional
A+ Certified Computer Technician

julianengel.net 2009